We focus on the following services/business requirements of various small and medium-sized enterprises:
1. Market Research
2. Business Prospecting and Leads Generation
3. Telephone Surveys and Interviews
4. Appointment Setting
5. Answering and Call Forwarding Services
6. Customer Help Desk/Technical Support
We also provide the Personal Assistant Premium Service, a unique personal telesecretarial virtual office service which we customize based on the specific business needs of each customer. These services allow our customers to focus on closing deals and generating more income while their Personal Assistants handle and coordinate the daily business prospecting and other secretarial jobs.
SPT BPO offers very competitive hourly rates for these services whether you need just 1-5 or 10-15 customer service representatives. We also handle weekly, monthly, quarterly and semi-annual service contract periods.